Creative Technology Support

For Apple-based and businesses and individuals, I take the frustration and worry from your technology issues and solve problems. Macs, Servers, Networking, Software, iPhones and iPads. I’ve spent most of my professional life managing technology in creative businesses, so my solutions are based on experience in the real world. Whether it’s a one-time fix or ongoing managed support. Time is money, don’t waste it battling digital demons. I am your frustration elimination agent.

Support

I can provide pro-active, scheduled, or emergency on-site assistance when you need it it. I have years of experience and extensive knowledge in an array of business & creative environments. From home users to all-Mac business systems.

Mobile

Along with your Mac’s, often come iPhone’s and iPad’s. I have experience supporting and integrating your mobile devices with your workflow. I can also implement a Mobile Device Management (MDM) system to track, monitor, and manage your iOS devices.

Networking

I will get all your devices working together, fast and efficient, to allow optimal sharing of resources and collaboration among users. If you already have a network, I can evaluate your existing technology and provide solutions that deliver better performance, stability and security.

Remote Administration

Problem solving remotely equals lower support costs and higher productivity for your company. I can provide pro-active and emergency remote support. I can troubleshoot many common problems without having to drive to your home or business.

Monitoring

I can monitor your systems to ensure that unattended tasks, such as backup of data, are properly completed and that performance and data integrity are maintained. Often, I can spot a potential problem and address it before it becomes an issue. I can monitor hardware component health, malware and security issues, and network activity.

Backup and Disaster Recovery

Should a disaster occur, an off-site backup may be your only hope. I can design an automated and secure backup solution. From single home systems to small and medium sized businesses, I can implement a system to keep your data safe. I also have extensive data recovery capabilities in the event a backup system is not in place.

Integration

In many environments, there often exists a mixture of hardware and operating systems. I can help you to connect Mac and Windows systems together to reap the benefits of networking and collaboration across the two platforms. I can also work directly with your IT staff to help them integrate your Macs to an existing network.

Security

With identity theft and other digital crimes on the rise, you need to protect your digital assets like never before. I can assess the internal and external security of your network and systems and provide an analysis of any existing or potential risks. We can help you implement firewalls, VPN, data encryption, and malware protection to protect your data from compromise.